Hurricane Milton damage? Here’s where to find help locally

Here’s a guide on how to get assistance for Hurricane Milton damage, starting at the city and county level with helpful links and information.

UPDATED: 10-12-24

While most areas in Greater Oviedo and Winter Springs fared well through Hurricane Milton as it tore through the area as a Category 1 storm, Seminole County Emergency Management officials said that Gee Creek, Howell Creek and the Little Econlockhatchee River experienced major flooding and cautioned that the St. Johns River, which those water bodies feed into, is expected to rise higher and higher over the next few days and possibly rise into the major flood stage. And Hurricane Milton damage is continuing to be assessed in the wake of the storm.

Many residents reported flooding on social media pages days after Milton hit. Geneva residents in need of disaster assistance can pick up resources, including water,  tarps, and ready-to-eat meals (while supplies last) at the Rural Heritage Center, 101 E Main St. in Geneva.

Water, tarps and ready-to-eat meals are also available to Seminole County residents (identification required) from 9 a.m. to 4 p.m. Saturday, Oct. 12 and from 1-4 p.m. Sunday, Oct. 13 at The Salvation Army of Seminole County, 700 W. 24th St. in Sanford.

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Seminole County spokesperson Andy Wontor said that folks in low-lying areas should monitor water levels. Seminole County said a sandbag location will open in Geneva at 10 a.m. Friday, Oct. 11 at Old Geneva Volunteer Fire Station, located at 217 2nd St. so that folks can protect their homes from rising water. Check here for updates.

In a briefing on Friday, Wontor said that the St. Johns River was still rising and not yet showing a crest but was showing signs of leveling off. He said that if that holds true and if there’s no additional rainfall, the level will be below the “catastrophic” level that was reached with Ian.

Seminole County residents in need can call the Citizen’s Information Line at 407-665-0000.

Oviedo flooding hurricane milton damage tornado
Photo courtesy City of Oviedo

Milton poured 13 inches of rain on the area, which is less than the levels experienced in 2022 after Hurricane Ian, which dumped 15 inches of rain in a single night, in part because Milton moved faster through the area than Ian. The storm had wind gusts more than 89 miles per hour creating “pretty significant damage across the county,” Wontor said.

More than 900 people sought refuge in emergency shelters, a number that increased through the night because of trees crashing into homes and because of flooding, Wontor said. Seminole County experienced no deaths or serious injuries and received 368 9-1-1 calls, which is 150% above the typical average. The only “significant call” the department got was from a person who needed to be rescued after they were pinned in bed by a tree that went through their window. Several people in the county lost their homes completely.

Power outages

Wontor said there are 115 traffic signals that are out across the county and that drivers should treat those as four way stops.

As of Thursday there were around 50,000 customers without power in the county. That’s down to just more than 23,000 as of Saturday.

Find information on how to report an outage or to get updates here.

Roadways 

More than 100 roads are currently blocked to some level, so county officials cautioned for people to only drive when necessary, to drive with care when necessary and to turn around if flooding is encountered to prevent drowning.

Oviedo flooding hurricane milton tornado
Floodwater crosses S.R. 426 at Shane Kelly Park in the wake of Hurricane Milton. Photo courtesy City of Oviedo

Wontor said that S.R. 46 could close as water continues to rise and that the county has pre-positioned vehicles in vulnerable areas to help those folks if needed.

Here is a list of road closures:

-Stephens Avenue between East Franklin Street and County Road 419 is closed due to flooding.
-There’s a partial closure at the intersection of Winter Springs Boulevard and State Road 417 due to a tree down.
– Magnolia Street is closed west of Central Avenue.
– Artesia Street is closed west of Central Avenue.
– Windy Pine Way is closed.
– Palmetto Street is closed.
– Bay Avenue and Division Street is closed.
– C.R. 426 and Kimble Avenue is closed.

-Orange Avenue from Clifton Springs Lane to Central Winds Park is closed due to damage to the roadway.
-Winter Springs Boulevard at Northern Way East is closed in all directions due to flooding.

For Seminole County road closure updates please visit www.fl511.com or call 511.

Schools

Seminole County Public Schools plan to open on Tuesday, Oct. 15. 

Debris and trash collection

According to the city’s website:
-Garbage and Recycling will be done by Waste Pro.  Please put your cans down by the curb for normal pick up (special schedule due to Hurricane Milton – Wed/Thurs pick up on Friday, Friday pick up on Saturday)
-Yard Debris – We have a waste debris contractor that will start moving through neighborhoods next week. Pile up your yard waste – DO NOT BAG OR PUT IN A BIN – place by the curb but not in the street.
-Construction/Home Debris – The same contractor will be out collecting construction/home debris. Place debris by the curb (not in the street).

According to the city’s website:
– On Monday, Oct. 14, the city plan to have all routes back on schedule.
Prepare debris for removal by:
-Placing debris on the curb away from fixtures, mailboxes, utility boxes, and overhead obstructions. Do not place on the road
-Bag small leaves and twigs; there is no limit to the amount of bags you can leave
-Do not bag or tie up larger branches and vegetative waste. Leave in large pile
-Separate debris into sorted piles (vegetative, construction debris, and appliances)
Further instructions for Winter Springs debris collection can be found here: https://www.winterspringsfl.org/community/page/disaster-preparedness

For debris, Wontor said on Friday that the Seminole County collection trucks will be moving through the neighborhoods “soon”. The Seminole County landfill is now open but only for vegetation and yard debris.

Resources

Reporting damage

Wontor urges anyone who experienced damage to fill out a damage assessment form at prepareseminole.org, saying that knowing the level of damage could get the Federal Emergency Management Agency to offer assistance faster.

Disaster distress hotline 

24/7/365 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters

Call or text: 800-985-5990

Emergency food pantry 

Second Harvest Food Bank 

Phone: 407-295-1066

Visit online: Second Harvest Food Bank 

Federal aid

See if you qualify for emergency funding from FEMA. Apply for assistance here or call 1-800-621-3362. 

Find gas 

Check Gas Buddy for live updates on fuel and power availability. 

Internet access

Spectrum opened Wifi access points across Florida. Find connections here

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Megan is co-founder and editor-in-chief of Oviedo Community News, the only independent news source for Greater Oviedo and Winter Springs. She oversees editorial content, policy and staff. She attends meetings, sends out the e-newsletter and curates conversations in the community to understand the information gaps that OCN needs to fill. She also works to create partnerships that can strengthen the bond between community and newsroom.

She has served as an award-winning community journalist for more than 20 years, including as associate editor for the East Orlando Sun and a reporter for the Seminole Voice, the Winter Park-Maitland Observer and Orlando Magazine.

In 2024, Megan was named Editor of the Year by the Society for Professional Journalism. With the Central Florida Foundation and Central Florida Public Media, she co-found the News Collaborative of Central Florida, a collective of independent local news outlets and aligned partners working toward a more informed and engaged Central Florida.

She served as treasurer for the Florida Press Club for seven years and has won awards from the Institute for Nonprofit News, the Florida Press Association and the Society of Professional Journalism. Megan holds a bachelor’s degree in journalism from the Perley Isaac Reed School of Journalism (now called the Reed College of Media) at West Virginia University.

Megan also loves yoga, running and playing board games with her family.